Mark Kennedy is an industry consultant and the author of “Secrets of the Carpet Cleaning Super-Giants” and creator of the “Levels of Success Program.”

He is a former cleaning business owner who has worked with over 40 of today’s largest cleaning and restoration companies.

He is known for massively increasing revenue and profits by up to hundreds of thousands of dollars with his sales, marketing, and management systems.

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Lisa Wagner is a founder of the Textile Pro Network for rug cleaners. Her RugChick blog is the most referenced-and-visited consumer rug care resource in the world, giving consumers access to accurate rug care content and helping them find the best rug cleaners to use.

She has been featured in The New York Times and is regularly interviewed for national magazines.

She is a strategic marketing consultant and copywriter, and has learned from, and worked personally with some of the biggest names in marketing today.

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